Terms and Conditions       

The Jewel Lodge & Spa Terms and Conditions

Adults-Only Facility

The Jewel Lodge and Spa is an adults-only facility and, as such, cannot accept reservations for guest under 18 years of age at time of check-in.

Check-in/Check-out Time:

Our check-in time for accommodation is from 3.00pm. Our check-out time is 11am.

Outdoor Riverside Spa:

It is important for overnight guests to book their preferred spa time in advance of arrival to avoid disappointment. We will endeavour to facilitate guests at their chosen time.
However, due to popularity and to ensure parity for all guests, restrictions may apply.

Accommodation:

No additional guests are allowed in the The Jewel apartments (max 4) or The Jewel

Suite (max 3).

Accessibility:

The building consists of two storeys without lift access. The Jewel Suite is a triple bedroom situated on the ground floor. The Spa Area is accessed by steps.

INCLUDED:

Your stay in either the apartments or The Jewel Suite includes a two-hour Spa Experience in our Outdoor Riverside Spa for each night reserved. Towels and robes will be provided to guests.

WHAT TO BRING:

Flip flops for access to the Spa Area.

Cancellations:

  • To receive a full refund, guests must cancel at least 30 days before check-in.
  • Guests who cancel between 7 and 30 days before check-in will be charged 50% for all nights booked.
  • Guests who cancel less than 7 days before check-in will be charged 100% for all nights booked.
  • Guests can also receive a full refund for cancellations made within 48 hours of booking, provided the the cancellation occurs at least 14 days before check-in.
  • For any further queries regarding booking, please email info@thejewel.ie or call (087) 260 6505.