The Jewel Lodge & Spa Terms and Conditions
Adults-Only Facility
The Jewel Lodge and Spa is an adults-only facility and, as such, cannot accept reservations for guest under 18 years of age at time of check-in.
Check-in/Check-out Time:
Our check-in time for accommodation is from 3.00pm. Our check-out time is 11am.
Outdoor Riverside Spa:
It is important for overnight guests to book their preferred spa time in advance of arrival to avoid disappointment. We will endeavour to facilitate guests at their chosen time.
However, due to popularity and to ensure parity for all guests, restrictions may apply.
Accommodation:
No additional guests are allowed in the The Jewel apartments (max 4) or The Jewel
Suite (max 3).
Accessibility:
The building consists of two storeys without lift access. The Jewel Suite is a triple bedroom situated on the ground floor. The Spa Area is accessed by steps.
INCLUDED:
Your stay in either the apartments or The Jewel Suite includes a two-hour Spa Experience in our Outdoor Riverside Spa for each night reserved. Towels and robes will be provided to guests.
WHAT TO BRING:
Flip flops for access to the Spa Area.
Cancellations: